Privacy and Cookie Policy

1. Introduction

This Privacy and Cookie Policy describes how www.joyfullshop.it collects, uses, stores and protects users' personal data. We are committed to ensuring your privacy and protecting the information you provide us.

2. Information Collected

We collect personal information when you use our site, for example:

  • Name
  • E-mail address
  • Shipping address
  • Phone number
  • Payment Information

3. Use of Information

We use your information to:

  • Process orders and manage shipments
  • Communicate with you about your order
  • Provide you with customer support
  • Send newsletters and promotional offers (only with your consent)
  • Improve our site and our services

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations.

5. Sharing Information

We do not sell or share your personal information with third parties except as necessary to process payments and manage shipments.

6. Cookie

Cookies are small text files that are stored on your device when you visit our site. We use cookies to:

  • Improve user experience
  • Analyze site usage
  • Personalize offers and communications

You can manage your cookie preferences through your browser settings.

7. User Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Objection to the processing of your data

8. Changes to the Privacy and Cookie Policy

We reserve the right to change this policy. Changes will be posted on this page and the effective date will be updated.

9. Contacts

For any questions or requests regarding our Privacy and Cookie Policy, you can contact us at: